A Handy Guide To Managing Your Subscription
To help you get the most out of your subscription, we've put together a few handy tips below.
And as always, if there is anything we can help with please drop us a line on firstname.lastname@example.org
This is your hub where you can easily manage all aspects of your subscription with a few clicks.
- Once you've set up your account, click the "Manage Subscriptions" button
- Then select the subscription you'd like to manage and click "Edit"
- In this portal you will be able to make all of the changes to your subscription listed below
ADD TO YOUR ORDER:
You can add a subscription or one-time product. Simply select which product you want from the list and it will be added to your next order.
Feel like trying something new? You can easily swap to any of our other other brews.
- In your account click on your subscription product
- Scroll to the bottom and select "Swap Product"
- Choose your coffee, grind, weight, & delivery schedule & you're good to go!
CHANGE YOUR ORDER DATE:
You can edit your next order date at any time. Simply click the "Next Charge Date" button and select the date that suits you.
CHANGE YOUR SCHEDULE:
You can also edit your delivery schedule at any time. Simply click the "Delivery Schedule" button and select the frequency you desire.
SKIP AND ORDER:
Built up too much coffee? No worries - you can skip an upcoming order at any time.
Simply click "Skip Shipment" to skip your next order.
PAUSE YOUR SUBSCRIPTION:
Heading away for awhile? Or have waaaayyy too much coffee at home? You can pause your sub at any time... although there is an extra step to do this!
- Click "Cancel Subscription"
- You will be prompted to pause your subscription. Choose what option suits best and click "Pause Subscription"
UPDATE YOUR ADDRESS:
Need to re-route your bags of beans?
- Click "Shipping Address"
- Click "Add Shipping Address" & enter your info
- Save the address and select the subscription you want to move to this shipping address
UPDATE YOUR PAYMENT METHOD:
- Click "Payment Method"
- Click "Add Payment Method" & enter your info
- Make sure the box at the bottom is ticked to "update all of my subscriptions to use this payment method"
- Click "Add Payment Method" at the bottom of the screen