Managing Your Subscription

To help you get the most out of your subscription, we've put together a few handy tips below.

And as always, if there is anything we can help with please drop us a line on hello@perkyblenders.com 

 

YOUR ACCOUNT:

This is your hub where you can easily manage all aspects of your subscription with just a few clicks.

  • Once you've set up your account, click the "Manage Subscriptions" button
  • Then select the subscription you'd like to manage and click "Edit"
  • In this portal you will be able to make all of the changes to your subscription listed below

 

ADD TO YOUR ORDER:

You can add a subscription or one-time product. Simply select which product you want from the list, and it will be added to your next order.

 

SWAP COFFEE:

Feel like trying something new? You can easily swap to any of our other brews.

  • In your account click on your subscription product
  • Scroll to the bottom and select "Swap Product"
  • Choose your coffee, grind, weight, & delivery schedule & you're good to go!

 

CHANGE YOUR ORDER DATE:

You can edit your next order date at any time. Simply click the "Next Charge Date" button and select the date that suits you.

 

CHANGE YOUR FREQUENCY:

You can also edit your delivery schedule at any time. Simply click the "Delivery Schedule" button, and choose how long you'd like to wait between orders.

 

SKIP AN ORDER:

Don't fancy it? No worries - you can skip an upcoming order at any time.

Simply click "Skip Shipment" to skip your next order.

 

PAUSE YOUR SUBSCRIPTION:

Heading away for a bit? Or built up way too much coffee? You can pause your sub at any time... although there is an extra step to do this!

  • Click "Cancel Subscription"
  • You will be prompted to pause your subscription. Choose what option suits you best, and click "Pause Subscription"

 

UPDATE YOUR ADDRESS:

Recently moved?

  • Click "Shipping Address"
  • Click "Add Shipping Address" & enter your info
  • Save the address and select the subscription you want to move to this shipping address

 

UPDATE YOUR PAYMENT METHOD:

  • Click "Payment Method"
  • Click "Add Payment Method" & enter your info
  • Make sure the box at the bottom is ticked to "update all of my subscriptions to use this payment method"
  • Click "Add Payment Method" at the bottom of the screen