A Handy Guide To Managing Your Subscription
To help you get the most out of your subscription, we've put together a few handy tips below.
And as always, if there is anything we can help with please drop us a line on hello@perkyblenders.com
YOUR ACCOUNT:
This is your hub where you can easily manage all aspects of your subscription with a few clicks.
- Once you've set up your account, click the "Manage Subscriptions" button
- Then select the subscription you'd like to manage and click "Edit"
- In this portal you will be able to make all of the changes to your subscription listed below
ADD TO YOUR ORDER:
You can add a subscription or one-time product. Simply select which product you want from the list and it will be added to your next order.
SWAP COFFEE:
Feel like trying something new? You can easily swap to any of our other other brews.
- In your account click on your subscription product
- Scroll to the bottom and select "Swap Product"
- Choose your coffee, grind, weight, & delivery schedule & you're good to go!
CHANGE YOUR ORDER DATE:
You can edit your next order date at any time. Simply click the "Next Charge Date" button and select the date that suits you.
CHANGE YOUR SCHEDULE:
You can also edit your delivery schedule at any time. Simply click the "Delivery Schedule" button and select the frequency you desire.
SKIP AND ORDER:
Built up too much coffee? No worries - you can skip an upcoming order at any time.
Simply click "Skip Shipment" to skip your next order.
PAUSE YOUR SUBSCRIPTION:
Heading away for awhile? Or have waaaayyy too much coffee at home? You can pause your sub at any time... although there is an extra step to do this!
- Click "Cancel Subscription"
- You will be prompted to pause your subscription. Choose what option suits best and click "Pause Subscription"
UPDATE YOUR ADDRESS:
Need to re-route your bags of beans?
- Click "Shipping Address"
- Click "Add Shipping Address" & enter your info
- Save the address and select the subscription you want to move to this shipping address
UPDATE YOUR PAYMENT METHOD:
- Click "Payment Method"
- Click "Add Payment Method" & enter your info
- Make sure the box at the bottom is ticked to "update all of my subscriptions to use this payment method"
- Click "Add Payment Method" at the bottom of the screen